Work experience
UX Architect at Xylem | 2023-Present
Own product design for a suite-wide transformation of enterprise applications serving thousands of water, gas, and electric utilities and hundreds of thousands of users, using AI-assisted design workflows to consolidate multiple legacy products into a unified platform.
Lead customer research with utilities, distributors, and other stakeholders, uncovering unmet needs and validating design directions to shape product priorities around real-world operational challenges.
Lead end-to-end design of a permissions-management tool, from discovery research and information architecture through user flows and usability testing, to give utilities, distributors, and internal Xylem teams control over employee access across the application suite.
Leverage Claude Code to rapidly build interactive prototypes that enable more realistic usability testing and clearly communicate intended interactions and behaviors to engineering teams.
UX Architect at iCapital | 2021-2023
Led product design for a flagship portfolio analytics platform, leading discovery, information architecture, interaction design, prototyping, and usability validation for workflows spanning portfolio construction, multi-scenario modeling, comparison, and performance forecasting.
Led UX architecture for an internal work management platform that made complex cross-team workflows visible end-to-end, replacing fragmented status visibility with a hierarchical view of dependencies, and enabling individual contributors to anticipate when work would become available while giving management a real-time view of process progress and bottlenecks.
Led discovery research and usability testing to establish the information architecture for a centralized repository of fund data, creating a scalable foundation for internal and external users to navigate complex financial information.
Established shared design-system components, UI patterns, and accessibility guidelines across products, creating a more consistent and scalable cross-platform design foundation.
UX Design Lead at Hawkfish | 2020-2021
Led UX and interaction design across rapid-response digital products, translating complex strategic requirements into intuitive web and mobile experiences under demanding timelines.
Designed a mobile-first web application that simplified vote-by-mail registration and ballot tracking during the peak of the COVID-19 pandemic by translating complex state-specific requirements into a guided, step-by-step experience.
Designed data-rich analytics dashboards that transformed voter engagement data into actionable visual summaries for political forecasters and media organizations.
UX Design Lead at Yang 2020 | 2019-2020
Led end-to-end UX design for a presidential campaign platform, restructuring information architecture, navigation, and accessibility across desktop and mobile experiences.
Designed a mobile canvassing application, incorporating gamification mechanics to increase volunteer productivity and voter reach in the field.
Product Designer at Warner Bros. | 2017-2018
Designed cross-platform search, browse, and onboarding experiences for the DramaFever streaming service across web, iOS, Android, Roku, Apple TV, and Fire TV.
Designed interfaces and user flows for the DC Universe streaming platform, optimizing subscription conversion paths and onboarding journeys across web, mobile, and connected-TV devices.
B.S. in Psychology (University at Buffalo; Buffalo, NY)
B.F.A. in Illustration (School Of Visual Arts; New York, NY)
Certification in UX Design (School Of Visual Arts; New York, NY)